Please Note: We are changing our Telecoms system this week to allow us to better deal with the large number of phone calls we receive. Whilst our system is transferred, there may be a drop out in service, so if you need to get hold of us urgently, please use the relevant email address found below. Thankyou!
If you wish to contact us, please click on the links below and your email will be directed to the person best placed to help you with your query.
Please add ‘@foreverhoundstrust.org’ to your safe sender’s list to ensure our reply reaches you.
General enquiries – enquiries@foreverhoundstrust.org
Home offers – homing@foreverhoundstrust.org
Behavioural Support – behaviour@foreverhoundstrust.org
Board of Trustees – trustees@foreverhoundstrust.org
Volunteering– volunteering@foreverhoundstrust.org
Fundraising – fundraising@foreverhoundstrust.org
Online Shop – shop@foreverhoundstrust.org
Press & Media Enquiries – press@foreverhoundstrust.org
Telephone
General enquiries: Call us on 03000 125 125 Monday to Friday, between 9am and 4pm, for home offers and general queries. We will take all the details of your enquiry and will then refer your query onward to the appropriate staff member/volunteer in Forever Hounds Trust to respond as soon as they can. We endeavour to respond to all queries within 48 hours.
If you have found a Forever Hounds Trust dog, please contact us on 03000 125 125. If it is outside our opening hours, please leave your name, landline and mobile numbers and we will call you back as soon as possible. If you are unable to keep the dog safe until we get back to you, please contact your dog warden or a local vet, as well as leaving your details on our answerphone service.
If you have found a stray dog or believe one is in danger, you should contact your local dog warden. Their details can be found on your local County Council website or in the telephone directory. Your local vet may also be able to scan the dog for a microchip and reunite it with its owner. Please note that Forever Hounds Trust cannot take in stray dogs, in accordance with the law – all dogs must go to the pound for seven days, where they may be reclaimed by their owner, prior to being placed in rescue.
Merchandise: The helpline is unable to deal with any queries regarding merchandise or webshop orders – please email shop@foreverhoundstrust.org.
Post
Forever Hounds Trust
PO Box 1601,
Oxford, OX4 9JZ